A set of guidelines that prohibits hosts from discriminating against guests based on race, religion, national origin, disability, sex, gender identity, or other protected characteristics.
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The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a…
A comprehensive and intensive marketing effort aimed at rapidly increasing bookings and brand awareness for short-term rental properties, often employing a multi-channel…
The practice of listing a property on multiple short-term rental platforms simultaneously to maximize occupancy and reach a wider audience.