The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.
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The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
Creating a calming and relaxing atmosphere within a short-term rental using elements like neutral colors, natural light, and comfortable furnishings.
Regular upkeep and repairs to ensure the short-term rental property remains in good condition, addressing issues promptly to maintain guest satisfaction.
Connecting software systems, such as a property management system and Airbnb, to automate tasks and data sharing.