The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.
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Data that guests willingly and proactively share with short-term rental hosts, such as preferences, interests, and travel styles. This information can be…
A secure access system that allows guests to enter a property using a code, keycard, or smartphone app, eliminating the need for…
Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
Arranging furniture and maximizing space utilization to create a comfortable and appealing layout for guests, especially in smaller properties.