Items and services provided to enhance the guest experience, such as toiletries, Wi-Fi, kitchen supplies, parking, or access to amenities like pools or gyms.
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Specific requirements, requests, or expectations communicated by guests before or during their stay, such as early check-in, late check-out, or dietary restrictions.
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A comprehensive list of cleaning tasks to be completed between guest stays, ensuring a high level of hygiene and sanitation in the…
A plan for managing online reviews, including responding to both positive and negative feedback in a timely and professional manner to maintain…