Items and services provided to enhance the guest experience, such as toiletries, Wi-Fi, kitchen supplies, parking, or access to amenities like pools or gyms.
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Collecting and analyzing data on guest behavior, preferences, and feedback to optimize pricing, marketing, and the overall guest experience.
Implementing measures to verify guest identities, assess risk factors, and mitigate potential issues related to security and property damage.
Enhanced cleaning and sanitation procedures implemented during flu season to minimize the spread of germs and ensure a safe and healthy environment…
A term for a host passionate about providing exceptional hospitality and creating memorable experiences for their guests.