Items and services provided to enhance the guest experience, such as toiletries, Wi-Fi, kitchen supplies, parking, or access to amenities like pools or gyms.
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The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
Amenities and attractions located within walking distance or a short drive from the rental property, enhancing its appeal to guests. Examples include…
Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
A pricing strategy where the rental rate includes all utility costs, simplifying the booking process for guests.