A mobile messaging platform designed for the hospitality industry, often used by short-term rental managers to automate guest communication and improve the guest experience.
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Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
Updating the information regarding safety amenities provided in a short-term rental, like smoke detectors, carbon monoxide alarms, or security systems, to reassure…
A system that allows guests to access the property without a physical key, typically using a code, app, or smart lock.
Features and amenities that make a short-term rental property accessible to guests with disabilities, complying with accessibility regulations.