A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings and responsiveness.
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A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
Providing information and resources on nearby public transportation options, ride-sharing services, and other convenient modes of transport for guests.
A security feature that allows hosts and guests to verify their identities through official documents, enhancing trust and safety within the platform.