A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings and responsiveness.
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Complimentary wireless internet access provided to guests in a short-term rental property, considered an essential amenity for modern travelers.
A critical term for impersonal, automated, or delayed communication from a short-term rental host, often relying heavily on templates or lacking in…
A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
A pricing strategy used during periods of lower demand for short-term rentals, often involving discounted rates to attract bookings.