A protection program offered by Airbnb that provides hosts with coverage for property damage caused by guests, subject to certain terms and conditions.
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The ongoing interaction between hosts and guests, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
Additional amenities and services offered to guests to enhance their stay, such as airport transfers, grocery delivery, or local tour arrangements.
Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and attracting future bookings.