A feature on the Airbnb platform that allows hosts to offer unique, bookable activities and experiences to guests, enhancing their stay and providing additional income streams.
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A protection program offered by Airbnb that provides hosts with coverage for property damage caused by guests, subject to certain terms and…
Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.
Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
Security protocols and practices implemented by platforms like Airbnb and VRBO to protect hosts and guests from fraudulent bookings, payment scams, and…