A questionnaire sent to guests following their stay to gather feedback on their experience. This helps hosts identify areas for improvement and enhance future guest satisfaction.
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A video technique that captures footage at a slower frame rate, often used to showcase the cleaning process or property features in…
Crucial safety measures for short-term rentals, including smoke detectors, carbon monoxide detectors, fire extinguishers, and first aid kits.
Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using…
The process of evaluating potential guests through reviews, verifications, and communication to minimize risks associated with bookings.