A questionnaire sent to guests following their stay to gather feedback on their experience. This helps hosts identify areas for improvement and enhance future guest satisfaction.
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A process that allows guests to access the rental property without in-person interaction, often using keyless entry systems, lockboxes, or smart locks.
Refers to the specific category a short-term rental falls under, such as an apartment, house, condo, villa, etc. This helps guests understand…
Excessive noise levels that can negatively impact the guest experience and lead to complaints, especially in urban short-term rentals.
An architectural or interior design style for short-term rentals that draws inspiration from the shape, materials, or ambiance of igloos, often featuring…