Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may arise during a guest’s stay.
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The period before a guest’s scheduled arrival date during which they can cancel their reservation without incurring any financial penalties.
Creating a detailed profile of your ideal guest, considering demographics, interests, and travel preferences, to tailor your marketing efforts and property amenities…
Procedures implemented to verify the identity of guests before confirming their booking, enhancing security and reducing risks.
A guest who is traveling for work-related purposes, often seeking accommodations for short-term stays and prioritizing convenience and amenities that cater to…