Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may arise during a guest’s stay.
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A scannable code that can be used to provide guests with easy access to information about the property, Wi-Fi details, local recommendations,…
A type of insurance that protects travelers and hosts from financial losses due to unexpected events, such as trip cancellations, medical emergencies,…
Measures taken to protect hosts and guests from fraudulent emails or websites attempting to steal personal information, such as login credentials or…
Maintaining proactive and responsive communication with guests before, during, and after their stay to enhance their experience and encourage positive reviews.