The significant increase in tourism and travel demand witnessed across the African continent, impacting the short-term rental market with new opportunities and challenges.
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The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and…
Diligently recording and categorizing all expenses related to short-term rental operations on a weekly basis, including cleaning fees, maintenance costs, and platform…
The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their…
Establishing clear and efficient communication channels with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.