A unique URL that tracks referrals from affiliate marketing partners, allowing hosts to attribute bookings and earn commissions.
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A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
A digital keypad that allows guests to access the property using a unique code, providing keyless entry and enhanced security.
A theory of personality that suggests individual differences in personality are based on biological factors, which can be applied to tailor guest…
The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.