Refers to the increasing use of technology and automation in the short-term rental industry, such as smart home devices, automated messaging, and dynamic pricing tools.
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Timely and thorough responses provided by hosts to inquiries from potential guests about the listing or booking process.
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
The ability to personalize pre-written messages sent to guests for various scenarios, such as booking confirmations, check-in instructions, or post-stay inquiries, saving…
A metric indicating how easy it is to walk to amenities and points of interest from a short-term rental property, influencing its…