Refers to the increasing use of technology and automation in the short-term rental industry, such as smart home devices, automated messaging, and dynamic pricing tools.
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Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.
Providing guests with recommendations for nearby restaurants, cafes, or food delivery options in the welcome book or through communication, enhancing their local…
An individual who occasionally rents out their primary residence or a spare room on platforms like Airbnb, often for supplemental income.
Content created by guests who have stayed at a short-term rental, such as reviews, photos, videos, and social media posts, which can…