Any interaction a guest has with your short-term rental business, from initial inquiry to post-stay review, representing an opportunity to enhance their experience.
Menu
Glossary Term: VRBO
522 posts
Online platforms like Airbnb and VRBO that cater to a large volume of tourists seeking short-term accommodations.
A charge levied on overnight visitors by local governments or tourism boards, often added to the cost of accommodation and used to fund tourism-related services.
A pricing strategy where the total cost for a short-term rental stay is split into a base rate and additional fees, such as cleaning fees or extra guest charges.
A popular travel website that provides reviews and information on hotels, restaurants, and attractions, including short-term rental listings.
The complete amount a guest pays for their stay in a short-term rental, including the nightly rate, cleaning fees, taxes, and any other applicable charges.
Digital platforms and software solutions designed to streamline and automate guest communication for short-term rental hosts, including automated messaging, booking inquiries, and guest support.
Environmentally responsible approaches to short-term rental management, including energy efficiency measures, waste reduction, and the use of eco-friendly products.
The process of cleaning and preparing a short-term rental property between guest stays, often involving professional cleaning services, laundry, and restocking amenities.
Building and maintaining positive relationships with neighbors and the local community when operating a short-term rental property, addressing any concerns and ensuring minimal disruption.
Professional photography services specializing in showcasing short-term rental properties to attract potential guests through high-quality images and virtual tours.
A documented plan outlining procedures and resources to ensure guest safety and property protection in the event of emergencies, such as natural disasters or medical situations.