A designation or recognition given to hosts or listings on platforms like Airbnb and VRBO based on exceptional performance metrics, such as high ratings and guest satisfaction.
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Glossary Term: VRBO
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A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a percentage of the booking amount.
Pre-written messages used by hosts to efficiently respond to common guest inquiries or situations, while maintaining a personalized and professional tone.
Software applications designed to integrate with or enhance functionality of platforms like Airbnb and VRBO, such as pricing tools or guest communication systems.
The time of year when a particular destination experiences its highest influx of tourists, often characterized by increased demand and higher prices for accommodations.
The thorough cleaning process performed between guest stays in a short-term rental property, ensuring a high standard of hygiene and presentation for incoming guests.
Optional insurance offered by platforms like Airbnb and VRBO, providing coverage for hosts and guests in case of unexpected events like cancellations, damage, or liability claims.
A semi-fictional representation of your ideal guest, based on research and data about your target market, used to tailor your marketing and listing details.
An accountant or tax advisor specializing in short-term rental income and expenses, providing guidance on tax obligations, deductions, and compliance.
A type of insurance that protects travelers and hosts from financial losses due to unexpected events, such as trip cancellations, medical emergencies, or property damage.
High-quality photographs that showcase the best features of a short-term rental property, designed to attract potential guests and accurately represent the space.
Any interaction a guest has with your short-term rental business, from initial inquiry to post-stay review, representing an opportunity to enhance their experience.