The overall impression and satisfaction level of guests staying at a short-term rental property, encompassing factors like communication, cleanliness, amenities, and overall comfort.
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Glossary Term: VRBO
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Software or tools that help hosts optimize their pricing and availability to maximize revenue from their short-term rental properties.
A standalone website created by a host to allow guests to book their short-term rental property directly, bypassing third-party platforms like Airbnb and VRBO.
A software solution that allows hosts to manage their short-term rental listings across multiple platforms like Airbnb, VRBO, Booking.com, and others from a centralized dashboard.
A set of guidelines and expectations established by hosts for guests staying at their short-term rental property, typically covering areas like noise levels, smoking, pets, and check-in/check-out procedures.
A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.
A refundable amount of money collected by hosts from guests before their stay to cover potential damages or losses to the short-term rental property.
The process of connecting your Airbnb and VRBO calendars to other platforms like Google Calendar or Booking.com to prevent double bookings and manage availability effectively.
The terms and conditions that outline the rules and penalties for guests who need to cancel their booking at a short-term rental property.
A budgeting method where short-term rental hosts start from scratch each month or season, justifying every expense and aligning it with their financial goals.
Implementing robust security measures in short-term rentals, such as installing security cameras, alarm systems, and providing guests with safety information, to prevent theft and ensure guest safety.
Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.