Additional features or services provided by hosts to elevate the guest experience beyond basic accommodations, such as high-speed Wi-Fi, streaming services, board games, local guidebooks, or welcome baskets.
Menu
Glossary Term: Value-Added Services
44 posts
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other points of interest.
Going above and beyond standard hosting practices to provide exceptional guest experiences, often through personalized touches, unique amenities, and proactive communication.
Providing guests with access to streaming services like Netflix as part of the amenities offered in a short-term rental.
A selection of complimentary amenities provided to guests in a short-term rental, typically including snacks, beverages, and toiletries.
The features and conveniences offered to guests within a short-term rental property, influencing its attractiveness and booking potential.
Recommendations and arrangements provided to guests for activities, attractions, and unique experiences in the surrounding area.
Collaborating with local businesses and service providers to enhance guest experiences and offer value-added services like tours, transportation, and dining.
Additional services offered to short-term rental guests for an extra fee or as part of a premium experience. These can include airport transfers, grocery delivery, restaurant reservations, activity bookings, and more.
Offering packages that include firewood, fire starters, and other amenities for guests to enjoy the outdoor firepit, enhancing their evening experience.
Additional features and services provided at a short-term rental property designed to enhance the guest’s stay and differentiate the listing from competitors.
Going above and beyond what guests anticipate from a short-term rental, often leading to positive reviews and repeat bookings.