A research method used to evaluate the ease of use and effectiveness of a short-term rental platform or website by observing how real users interact with it.
The process of designing short-term rental spaces with a focus on the user experience, ensuring comfort, ease of use, and positive emotional responses from guests.
The art and science of crafting memorable and positive experiences for guests staying in short-term rentals. This encompasses all aspects of the guest journey, from pre-booking to post-stay, and focuses on creating a cohesive and delightful experience.
The overall experience that guests have when interacting with a short-term rental listing and booking platform, including ease of use, visual appeal, and functionality.