The process of vetting potential guests by reviewing their profiles, reviews, and communication to ensure a safe and positive experience for both hosts and guests.
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Glossary Term: Trust
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The section on a short-term rental platform where hosts can create a personal bio, highlight their experience, and showcase their hosting style to potential guests.
Feedback left by guests after their stay, providing valuable insights into their experience and influencing the booking decisions of future guests.
A rating given to businesses by the Better Business Bureau (BBB) based on their trustworthiness and performance. A good BBB rating can increase guest trust and bookings.
The principle of being open and honest with potential guests about all aspects of the short-term rental, including its features, rules, and any potential drawbacks.
A security feature that allows hosts and guests to verify their identities through official documents, enhancing trust and safety within the platform.