Keeping a detailed record of all guest interactions and communication, including inquiries, booking confirmations, and any special requests, organized by week, to maintain transparency and facilitate smooth handovers if working with co-hosts or assistants.
Glossary Term: Transparency
The practice of being transparent and disclosing all fees and charges associated with a short-term rental upfront, ensuring guests are fully aware of the total cost before booking.
The actual amount of living space within a short-term rental that is readily accessible and usable by guests, excluding unusable areas like closets or mechanical rooms.
Being open and upfront with guests about expected utility consumption and any associated costs or guidelines for their stay.
A pricing strategy where the rental rate includes all utility costs, simplifying the booking process for guests.
A platform where both hosts and guests can provide feedback and ratings on their experiences, fostering transparency and accountability.
Laws and regulations designed to prevent the concealment of illegally obtained funds, which may apply to short-term rental income and require hosts to verify guest identities and transaction details.
A detailed and accurate description of the rental property on listing platforms, highlighting key features, amenities, and the surrounding neighborhood.
Clearly defined guidelines for guests staying in the rental property, outlining expectations for behavior, noise levels, and property use.
Crafting detailed and accurate property descriptions that proactively address frequent guest requests and highlight relevant features.
Legal rights associated with properties located adjacent to bodies of water, potentially impacting short-term rental usage and requiring disclosure to guests.
A dedicated area on a listing platform where potential guests can ask property-specific questions and receive answers from the host or property manager.