A temporary or permanent deactivation of a host or guest account on a short-term rental platform due to violations of terms of service, safety concerns, or other policy breaches.
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Glossary Term: Terms of Service
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A contract between the host and guest outlining the terms and conditions of the short-term rental, including house rules, check-in/out procedures, and cancellation policies.
A legally binding contract between a property owner and a property manager outlining the terms of their business relationship. This agreement defines responsibilities, fees, liabilities, and other essential aspects of the arrangement.
A legally binding agreement between a host and a guest outlining the terms and conditions of the short-term rental, including the rental period, payment terms, house rules, and cancellation policy.