The process of monitoring, responding to, and managing guest reviews on short-term rental platforms to maintain a positive reputation and attract future bookings.
Glossary Term: Short-Term Rentals
Websites created by short-term rental owners or managers to allow guests to book directly, bypassing third-party platforms and their associated fees.
The strategy of listing short-term rental properties on multiple platforms, such as Airbnb, VRBO, and Booking.com, to reach a wider audience of potential guests.
Methods and technologies used to provide secure and convenient access to short-term rental properties for guests, such as smart locks, keypads, and lockboxes.
A growing trend in the travel industry where grandparents travel with their grandchildren, often opting for spacious and family-friendly short-term rentals over traditional hotels.
A leading travel industry intelligence platform providing news, research, and insights on the short-term rental market.
A popular travel search engine that allows users to compare prices for flights, hotels, and rental cars, including short-term rentals listed on platforms like Airbnb and VRBO.
Implementing measures to minimize potential risks associated with short-term rentals, such as property damage, liability claims, or negative guest behavior.
Establishing consistent guidelines for responding to guest reviews on platforms like Airbnb and VRBO, addressing both positive and negative feedback professionally and promptly.
Analyzing booking patterns and occupancy rates within a specific geographic area to inform pricing, marketing, and property acquisition decisions for short-term rentals.
Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.
Exploring insurance policies specifically designed for short-term rental properties, covering potential risks not typically included in standard homeowner’s or landlord’s insurance.