The overall level of excellence and satisfaction provided to guests staying in a short-term rental, encompassing factors such as cleanliness, communication, amenities, and overall experience.
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Glossary Term: Service Quality
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Negative reviews or feedback from guests highlighting areas for improvement in the property, amenities, or hosting services.
Services and certifications offered by Bureau Veritas to help hospitality businesses implement and maintain quality management systems that meet international standards.
Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.