A business philosophy that prioritizes the needs, preferences, and satisfaction of guests in all aspects of short-term rental management.
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Glossary Term: Satisfaction
3 posts
The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering positive reviews.
The essential amenities that guests expect in a short-term rental, such as toiletries, linens, and towels. Providing ebasic amenities ensures a comfortable and satisfactory guest experience.