The level of readiness and resources a host has in place to handle emergencies or unexpected situations that may affect guests, ensuring their safety and well-being during their stay.
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Glossary Term: Safety Procedures
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Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.
Measures taken by hosts to prepare for and respond to emergencies or natural disasters that may affect guests or the property.