Feedback and ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
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Glossary Term: Reputation Management
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Feedback provided by guests about their stay at the rental property. Positive reviews can attract new bookings, while negative reviews can highlight areas for improvement.
Reviews and ratings provided by previous guests on short-term rental platforms, offering valuable insights into the guest experience and property quality.
The stage in the guest journey when potential guests research and form opinions about a short-term rental before booking.
Feedback left by guests after their stay, providing valuable insights into their experience and influencing the booking decisions of future guests.
Services provided by Bureau Veritas to help hospitality businesses prepare for, respond to, and recover from crises such as natural disasters, pandemics, or reputational damage.
The level of recognition and familiarity that potential guests have with a short-term rental brand. Building strong brand awareness can increase bookings and command premium pricing.
Software solutions that help hosts monitor, analyze, and respond to guest reviews across multiple platforms like Airbnb and VRBO.
The recognition that building relationships with both guests and the local community is essential for long-term success in short-term rental management.
Positive guest reviews and ratings received by short-term rental hosts on platforms like Airbnb and VRBO, reflecting guest satisfaction and influencing future booking decisions.
Feedback left by guests after their stay, providing insights into the property’s condition, host’s communication, and overall experience, influencing future bookings.
Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.