The perception of reliability, honesty, and integrity associated with a vacation rental host or property, based on factors such as reviews, communication, and overall experience.
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Glossary Term: Reliability
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This Swedish word means ‘length of service’ or ‘tenure.’ In the context of short-term rentals, it can refer to the duration a host has been active on platforms like Airbnb and VRBO. Experienced hosts may highlight their tenure to build trust with potential guests.
A secure knot often used in nautical settings, it can be metaphorically applied to the reliable and efficient management of various aspects of a short-term rental.
The Polish word for “reliability,” emphasizing the importance of providing accurate information, consistent communication, and a dependable experience to build trust with guests and encourage positive reviews.
Having a reliable network of qualified and readily available vendors (plumbers, electricians, handymen, etc.) to address maintenance issues promptly and efficiently.
Refers to the uptime and reliability of the server where a short-term rental listing is hosted on platforms like Airbnb and VRBO. High availability ensures that potential guests can access listing information without interruption.
A rating given to businesses by the Better Business Bureau (BBB) based on their trustworthiness and performance. A good BBB rating can increase guest trust and bookings.