User-created content such as reviews, ratings, photos, and videos shared by guests about their experiences at a short-term rental property.
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Glossary Term: Ratings
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Detailed reviews and ratings provided by guests on platforms like Airbnb and VRBO, assessing the quality of the rental, host communication, and overall experience.
Reviews and ratings provided by previous guests on short-term rental platforms, offering valuable insights into the guest experience and property quality.
An African customer experience platform that helps businesses collect and analyze customer feedback, including reviews and ratings, relevant for understanding guest satisfaction in the short-term rental industry.