A specialized business that handles various aspects of short-term rental management for property owners, including listing optimization, guest communication, cleaning, and maintenance.
Glossary Term: Property Management
Establishing systems and protocols for routine maintenance, repairs, and upkeep of the property to ensure guest satisfaction and prevent potential issues.
A feature offered by some property management companies or platforms that guarantees a minimum number of bookings or revenue for short-term rental hosts.
A metric used in short-term rental management to determine the optimal number of guests a property can comfortably accommodate, considering factors like the number of bedrooms, bathrooms, and common areas.
A set of clearly defined rules and expectations for guests staying at a short-term rental property. These rules typically cover things like noise levels, smoking, pets, and parties.
The comprehensive process of ensuring a rental property is clean, well-maintained, and equipped with necessary amenities to provide a comfortable and welcoming experience for guests.
A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the guest’s knowledge.
A governing body in some residential communities that may have specific rules and restrictions regarding short-term rentals, often requiring host compliance.
A detailed list of all furniture items and decor elements present within a short-term rental property, often used for insurance and maintenance purposes.
A detailed record of all furniture, appliances, and other items provided in the rental property, helpful for insurance purposes and tracking inventory.
A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.
Programs offered by some platforms or property managers that guarantee a certain level of bookings or income for hosts who meet specific criteria.