A specialized business that handles various aspects of short-term rental management for property owners, including listing optimization, guest communication, cleaning, and maintenance.
A feature offered by some property management companies or platforms that guarantees a minimum number of bookings or revenue for short-term rental hosts.
A metric used in short-term rental management to determine the optimal number of guests a property can comfortably accommodate, considering factors like the number of bedrooms, bathrooms, and common areas.
Establishing systems and protocols for routine maintenance, repairs, and upkeep of the property to ensure guest satisfaction and prevent potential issues.
A set of clearly defined rules and expectations for guests staying at a short-term rental property. These rules typically cover things like noise levels, smoking, pets, and parties.
The comprehensive process of ensuring a rental property is clean, well-maintained, and equipped with necessary amenities to provide a comfortable and welcoming experience for guests.
A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the guest’s knowledge.
A governing body in some residential communities that may have specific rules and restrictions regarding short-term rentals, often requiring host compliance.
A detailed list of all furniture items and decor elements present within a short-term rental property, often used for insurance and maintenance purposes.
A detailed record of all furniture, appliances, and other items provided in the rental property, helpful for insurance purposes and tracking inventory.
A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.