A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.
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Glossary Term: Property Management
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Specialized management services catering to high-end short-term rentals, focusing on premium guest experiences and property care.
A proactive plan outlining regular inspections, cleaning tasks, and preventative maintenance activities for a short-term rental property, ensuring its optimal condition and guest satisfaction over time.
A hypothetical term referring to a route planning app or software that optimizes for intelligence and efficiency. For hosts managing multiple properties, efficient route planning for cleaning and maintenance is essential.
A hypothetical term highlighting the use of technology and data-driven insights for efficient property management. This includes automating tasks, streamlining operations, and leveraging analytics for informed decision-making.
Integrating smart technology to remotely control and schedule lawn and garden irrigation, ensuring property upkeep and potentially saving water, especially relevant for properties with outdoor amenities.
A legal document that grants someone else the authority to make decisions on your behalf, even if you become incapacitated. This can be relevant for short-term rental owners who want to ensure their business continues running smoothly.
Guidelines outlining procedures for replacing damaged, lost, or stolen items within a short-term rental property, typically covering responsibilities and associated costs.
A type of property management where two or more parties, often the homeowner and a property management company, share in the responsibilities and profits of short-term renting.
Shared oversight of a short-term rental account, often between co-hosts or a property manager and owner, involving tasks like communication, bookings, and finances.
A chronological record of any incidents, accidents, damages, or complaints that occur at a short-term rental property. Important for liability protection and identifying recurring issues.
The use of internet-connected devices in cleaning processes, such as robotic vacuums or smart laundry systems, to improve efficiency and maintain cleanliness standards.