A planned routine of inspections and upkeep tasks performed on a weekly basis to identify and address any potential maintenance issues, preventing larger problems and ensuring guest satisfaction.
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Glossary Term: Property Management
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Hiring a third-party company or individual to handle various aspects of managing a short-term rental, including guest communication, cleaning, and maintenance.
A proactive approach to property upkeep that involves regular inspections, repairs, and preventative measures to avoid costly issues and ensure guest satisfaction throughout the year.
Educational resources and programs designed to help vacation rental hosts improve their skills in areas such as marketing, guest service, and property management.
A metric used to track the percentage of time a short-term rental property is booked over a specific period, calculated by dividing the number of booked nights by the total number of available nights.
The process of sourcing, coordinating, and overseeing external service providers essential for managing short-term rentals, such as cleaning crews, maintenance personnel, and property managers.
A comprehensive list of items and areas to inspect and maintain within a vacation rental property to ensure consistent quality and guest satisfaction.
Digital tools and platforms designed to manage various aspects of vacation rental businesses, such as bookings, communication, and finances.
A system for managing maintenance and repair issues within a short-term rental, ensuring prompt resolution and guest satisfaction.
The charges imposed by property management companies or individuals for overseeing the day-to-day operations of a short-term rental.
Different tiers of service provided by property managers, ranging from basic listing management to comprehensive guest services.
A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.