Providing guests with functional and well-maintained appliances, electronics, and other equipment within the rental property, such as a working coffee maker, reliable Wi-Fi, or a functioning HVAC system.
The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.
A thorough and intensive cleaning of the rental property during the off-season, often involving tasks like carpet shampooing, upholstery cleaning, and window washing.
Refers to individuals or companies holding certifications from the National Justice Training Center (NJATC), often indicating expertise in electrical, HVAC, or other technical fields relevant to property maintenance for short-term rentals.
Highlights the importance of paying close attention to detail in all aspects of short-term rental management, from property maintenance to guest communication.