Providing guests with functional and well-maintained appliances, electronics, and other equipment within the rental property, such as a working coffee maker, reliable Wi-Fi, or a functioning HVAC system.
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Glossary Term: Property Maintenance
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An efficient cleaning process optimized for short turnaround times between guest stays, essential for maximizing occupancy rates.
A one-time fee charged to guests to cover the cost of cleaning the short-term rental property after their stay.
The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.
Regular assessments of a rental property’s condition, cleanliness, and safety to ensure it meets hosting standards and guest expectations.
A comprehensive list of tasks to complete when preparing a short-term rental for a new guest, ensuring a smooth arrival and stay.
An individual or company responsible for managing a short-term rental property on a day-to-day basis, typically residing at or near the property.
Repair and upkeep services available to address issues that may arise at the rental property, ensuring guest satisfaction and property preservation.
A thorough and intensive cleaning of the rental property during the off-season, often involving tasks like carpet shampooing, upholstery cleaning, and window washing.
The expected deterioration of a property due to regular use, distinguishing it from damage caused by guests, relevant for security deposits.
Refers to individuals or companies holding certifications from the National Justice Training Center (NJATC), often indicating expertise in electrical, HVAC, or other technical fields relevant to property maintenance for short-term rentals.
Detailed guidelines and procedures for cleaning and sanitizing short-term rentals between guest stays to ensure a safe and hygienic environment.