The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
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Glossary Term: Property Improvement
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Surveys or forms used to gather feedback from guests about their stay at a vacation rental, covering aspects like cleanliness, amenities, communication, and overall experience.
Making strategic improvements and renovations to the property based on insights into the preferences and expectations of the defined target market.
Gathering guest feedback and suggestions through QR codes linked to online surveys or feedback forms.
Strategic improvements and renovations made to a short-term rental property to enhance its appeal, functionality, and value, leading to increased bookings and higher rental rates.
Regularly updating the rental property with new amenities, features, or design elements to stay competitive and appeal to a wider range of guests.
A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
The valuable insights and suggestions provided by guests after their stay, often through reviews or direct communication, which can help hosts improve their properties and services.
A design process involving continuous improvement of a rental space or guest experience based on feedback, data analysis, and evolving guest preferences.
The practice of allocating a portion of short-term rental profits back into the business, such as property improvements, marketing, or guest experience enhancements.
Feedback provided by guests about their stay at the rental property. Positive reviews can attract new bookings, while negative reviews can highlight areas for improvement.
A method or platform provided by a short-term rental platform or property manager that allows guests to leave reviews, feedback, or suggestions after their stay.