A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their experience.
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Glossary Term: Post-stay Feedback
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Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions, and post-stay feedback.
Initiating communication with guests before, during, and after their stay to provide helpful information, address any concerns, and enhance their overall experience.