Additional features or services provided by hosts to elevate the guest experience beyond basic accommodations, such as high-speed Wi-Fi, streaming services, board games, local guidebooks, or welcome baskets.
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Glossary Term: Positive Reviews
23 posts
A hypothetical term emphasizing the importance of intelligent and effective communication with guests. Prompt responses, personalized messages, and anticipating guest needs are crucial for positive reviews and repeat bookings.
The overall impression and satisfaction a guest has with their stay at a short-term rental property.
A collection of thoughtful gifts and essentials provided to guests upon arrival, enhancing their experience and making them feel welcome, such as local treats, toiletries, or a personalized note.
Positive reviews or endorsements provided by previous guests, often showcased on a property listing or website to build trust and credibility.
Going above and beyond what guests anticipate from a short-term rental, often leading to positive reviews and repeat bookings.
A state of extreme happiness and satisfaction experienced by guests during their stay at a short-term rental, often resulting from exceeding expectations and providing exceptional service.
The overall positive sentiment and satisfaction a guest derives from their stay at a short-term rental. It encompasses all aspects of the guest journey, from pre-booking communication to post-stay follow-up, with the goal of creating memorable and enjoyable experiences.
A host who embodies the ideal qualities of a successful short-term rental operator, consistently receiving high ratings and positive guest reviews.
Airbnb listings that serve as exemplary models for others in terms of quality, presentation, and guest experience. These listings often receive high ratings and positive reviews, showcasing best practices.
The practice of paying close attention to small but important aspects of short-term rental management and hosting, such as providing thoughtful amenities, ensuring cleanliness, and responding promptly to guest inquiries.