Features allowing guests to personalize communication preferences, such as preferred language, communication channels, and frequency of messages.
Menu
Glossary Term: Personalization
63 posts
The understanding that tailoring the guest experience to individual preferences and needs, through personalized recommendations or small touches, enhances satisfaction and fosters positive reviews.
A platform designed for short-term rental businesses to automate and personalize guest communication, including booking confirmations, check-in instructions, and promotional messages.