Hiring a third-party company or individual to handle various aspects of managing a short-term rental, including guest communication, cleaning, and maintenance.
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Glossary Term: Outsourcing
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The process of sourcing, vetting, and managing contractors and service providers for cleaning, maintenance, and other property needs.
The practice of outsourcing some or all aspects of short-term rental management to a specialized company, handling tasks like guest communication, cleaning, and maintenance.
A company or individual contracted to manage short-term rental properties on behalf of the owner, handling tasks like listing optimization, guest communication, cleaning, and maintenance.
Meaning ‘job description’ in Swedish, this term emphasizes the importance of clearly defining roles and responsibilities when working with co-hosts, cleaning crews, or property managers in the short-term rental business.
This Swedish word translates to ‘service provider.’ In the context of short-term rentals, it encompasses all individuals or businesses offering services to hosts, including cleaners, photographers, and property managers.
An approach to managing short-term rentals that involves assembling a team of specialized individuals or companies to handle different aspects of the business, such as cleaning, maintenance, and guest communication.
A contract between a host and a service provider, outlining specific performance expectations, response times, and service guarantees for tasks like cleaning, maintenance, or guest communication.
Exploring different staffing models for managing short-term rentals, including hiring full-time employees, part-time cleaners, or outsourcing tasks to specialized companies.
An individual or company hired by property owners to manage their short-term rental properties, handling tasks such as marketing, bookings, guest communication, cleaning, and maintenance.
An individual or company hired by a property owner to manage the day-to-day operations of their short-term rental, including guest communication, cleaning, maintenance, and bookings.
The ability to hire temporary staff as needed to assist with short-term rental operations, such as cleaning, maintenance, or guest services.