Guidelines and best practices for effective communication with guests before, during, and after their stay.
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Glossary Term: Messaging Templates
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Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.
A pre-written message used as a starting point for communication with guests on short-term rental platforms. Templates can be customized to respond to common inquiries, booking confirmations, or provide check-in instructions.