The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during their stay.
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Glossary Term: Memorable Stays
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The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
Marketing strategies focused on creating memorable experiences for guests, enhancing their stay and encouraging positive reviews and word-of-mouth referrals.
A focus on providing guests with unique and memorable experiences beyond the typical accommodation, such as local tours, cooking classes, or adventure activities.