Services that provide prompt repairs and maintenance for short-term rental properties, addressing issues like plumbing, electrical, or appliance problems.
Glossary Term: Maintenance
A cleaning approach where deep cleaning and maintenance tasks are scheduled periodically, often between guest stays, to ensure property upkeep.
A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning delays or property maintenance.
The process of coordinating and overseeing the cleaning and maintenance of a short-term rental property between guest stays, ensuring a consistently high standard of cleanliness and presentation.
Essential items required for maintaining cleanliness in a short-term rental property, including disinfectants, cleaning agents, and tools.
Items such as disinfectants, cleaning solutions, sponges, mops, and other materials used to clean and maintain the rental property.
Tasks performed by a co-host, such as guest communication, cleaning, maintenance, and problem resolution.
A day or more left vacant between bookings to allow for cleaning, maintenance, or unexpected delays in guest checkout/new guest arrival.
Implementing systems and procedures to ensure the consistent quality of short-term rental properties and guest experiences.
A period of time marked as unavailable for booking on a short-term rental calendar, typically due to maintenance, owner use, or other reasons.
A dedicated group of individuals or a third-party company responsible for managing various aspects of a short-term rental property remotely, including guest communication, cleaning, maintenance, and more.