A communication tool integrated within a platform like Airbnb or VRBO, or a third-party service, allowing hosts to communicate with guests before, during, and after their stay.
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Glossary Term: Inbox
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Features within the Airbnb and VRBO platforms that facilitate communication between hosts and guests before, during, and after a booking.
Digital platforms and software designed to streamline and enhance communication between hosts and their guests. These tools often include automated messaging, booking confirmations, check-in instructions, and a centralized inbox for inquiries.
Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.
A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a single inbox.