Reviews, comments, and ratings provided by guests after their stay, offering valuable insights into areas for improvement and highlighting positive aspects of the rental experience.
Pre-prepared sets of questions sent to guests after booking or after their stay to gather feedback on their experience, preferences, and areas for improvement.
Reviews and ratings provided by guests after their stay at a short-term rental, valuable for hosts to improve their offerings and attract future guests.
Refers to a short-term rental property that, while perhaps needing some improvements or updates, has the potential to be highly successful due to its location, size, or other desirable features.
An Albanian word for “judgment.” Encouraging guests to leave honest reviews and providing constructive feedback helps improve your services and allows potential guests to make informed judgments about your property.
The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure guest satisfaction.