Communication exchanged between hosts and guests through spoken words, either in person or remotely, which can be important for building rapport and addressing concerns.
Menu
Glossary Term: Host-Guest Interaction
7 posts
The exchange of information and interactions between hosts and guests throughout the entire short-term rental process.
Facilitating seamless conversations between hosts and guests through messaging platforms, enabling prompt responses and clear communication.
Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations for their stay.
The reciprocal sharing of knowledge, experiences, and traditions between hosts and guests from different cultural backgrounds, often facilitated through short-term rental interactions.