The common needs, wants, and preferences of guests staying in short-term rentals, including cleanliness, comfort, convenience, and communication.
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Glossary Term: Hospitality Standards
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Guidelines and best practices for providing exceptional service and creating a welcoming and comfortable environment for guests.
The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during their stay.
Basic necessities and conveniences provided in a short-term rental to ensure a comfortable stay, such as toiletries, linens, towels, and kitchen essentials.
Strategies and efforts aimed at providing guests with a positive and memorable stay, from pre-arrival to post-departure.