An acronym for “Short-Term Vacation Experience Management,” it encompasses the strategic approach of optimizing all aspects of the guest journey in short-term rentals to create memorable and positive experiences, fostering loyalty and positive reviews.
Glossary Term: Hospitality Management
A thoughtful and curated approach to short-term rental hosting that focuses on creating a seamless and memorable guest experience from pre-booking to post-stay, encompassing all touchpoints of the guest journey.
A suite of hospitality management tools often used by hotels and sometimes by larger short-term rental businesses to manage reservations, operations, and guest services.
A personalized and attentive approach to guest communication and support, exceeding expectations and fostering positive relationships with renters.
All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
The proactive and comprehensive approach to creating positive and memorable experiences for guests throughout their entire short-term rental journey.
A professional designation for individuals with expertise in developing, managing, and marketing tourism products and experiences, potentially applicable to short-term rental management.