A term for a host who demonstrates flexibility and adjusts their strategies and operations in response to changing market conditions, guest preferences, or unexpected situations.
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Glossary Term: Guest Feedback
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Feedback and star ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
A satirical term used to describe a generic, uninformative, or overly positive review of a short-term rental property, often lacking in specific details or genuine insights.
Feedback and ratings provided by guests after their stay in a short-term rental, influencing future bookings and the property’s reputation.
Feedback and ratings provided by guests after their stay, publicly displayed on platforms like Airbnb and VRBO, influencing future booking decisions.
The practice of monitoring, responding to, and leveraging reviews on Yelp to enhance the reputation and visibility of a short-term rental.
Overwhelmingly positive guest reviews that highlight the exceptional qualities and experiences of a short-term rental.
A design process involving continuous improvement of a rental space or guest experience based on feedback, data analysis, and evolving guest preferences.
The collaborative approach to addressing guest reviews on platforms like Airbnb and VRBO, often involving both property owners and co-hosts or property managers, aiming to maintain a positive reputation and attract future bookings.
Using data from IoT devices, such as occupancy sensors or smart thermostats, to gather indirect feedback on guest preferences and improve the rental experience.
Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
Monitoring, responding to, and managing guest reviews across various platforms to maintain a positive online reputation and attract future bookings.