The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
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Glossary Term: Guest Experience
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The Polish word for “sculpture,” highlighting the importance of creating aesthetically pleasing and well-designed spaces in short-term rentals to attract guests and enhance their experience.
The Polish word for “spokesperson,” signifying the role of hosts as ambassadors for their city or region, providing local insights and recommendations to enhance the guest experience.
The integration of automated devices and appliances within a rental property, such as smart locks, thermostats, and lighting systems, to enhance guest experience and streamline property management.
Adding festive touches and decorations to the rental property during holidays or special occasions to enhance the guest experience and create a welcoming ambiance.
Providing toiletries, candles, or diffusers with pleasant scents to enhance the guest experience and create a welcoming atmosphere.
Investing in property improvements and amenities that enhance the guest experience, increase rental value, and attract a higher caliber of guests.
Communication with guests before, during, and after their stay through various platforms, such as Airbnb messaging, SMS, or email.
Creating a positive and memorable experience for guests through thoughtful amenities, personalized touches, and seamless interactions.
Features and facilities offered within or near an RV park to enhance guest experiences, such as laundry facilities, swimming pools, playgrounds, or clubhouses.
Going above and beyond standard hospitality practices to create a memorable and positive stay for short-term rental guests, fostering positive reviews and repeat bookings.
Incorporating smart home devices and features, such as smart locks, thermostats, and lighting, into short-term rentals to enhance guest experience and streamline property management.