A thoughtful gesture for short-term rental hosts to provide guests upon arrival, often containing local treats, toiletries, or information about the area.
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Glossary Term: Guest Experience
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A traditional Norwegian brown cheese with a sweet and caramel-like flavor. Providing local delicacies like Gjetost as a welcome gift can enhance the guest experience and create a memorable stay.
An Albanian verb meaning “to find.” In the context of short-term rentals, ensuring guests can easily “gjyte” or find information about their stay, local attractions, and essential services is crucial for a smooth and enjoyable experience.
A traditional Albanian dessert made with layers of phyllo dough, cream, and nuts, often served during special occasions. While not directly related to short-term rental management, offering local delicacies like Gkrem as a welcome treat can enhance the guest experience.
The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
A unit for measuring data transfer speed, crucial for the smooth operation of online platforms and guest experiences relying on internet connectivity.
Information that identifies the geographic location of a device, such as a smartphone or computer. This data can be used to personalize guest experiences, provide local recommendations, and enhance security measures.
Items and services provided to enhance guest comfort and satisfaction, such as toiletries, Wi-Fi, or snacks.
The practice of providing a generous supply of essential amenities upfront, such as toiletries, coffee, and cleaning supplies, to enhance guest comfort and reduce the need for refills during their stay.
The process of improving each stage of the guest booking journey, from initial awareness to booking confirmation, to increase conversion rates.
The essential cleaning tasks that must be performed between each guest stay in a short-term rental to ensure basic hygiene and cleanliness.