Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
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Glossary Term: Guest Experience
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The features and conveniences offered to guests within a short-term rental property, influencing its attractiveness and booking potential.
Guidelines and best practices for providing exceptional service and creating a welcoming and comfortable experience for short-term rental guests.
A common marketing phrase used to emphasize the comfort, convenience, and personalized experience offered by short-term rentals compared to traditional accommodations.
A comprehensive list of tasks and inspections to ensure a property is properly prepared and equipped for incoming guests.
A concept in short-term rental design that focuses on creating spaces and incorporating elements that curate memorable and positive experiences for guests throughout their stay.
A measure of guest satisfaction related to the quality and reliability of the WiFi provided in a short-term rental property.
The platform and process used to collect and display guest reviews and ratings for a short-term rental property.
The art of crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay communication.
Hiring live Gypsy Jazz musicians or curating playlists featuring this genre to create a vibrant and festive atmosphere, enhancing the guest experience.
Partnering with licensed practitioners to offer in-house gyropathic manipulation therapy, catering to guests seeking alternative wellness treatments during their stay.
A culinary experience offered as an add-on or promoted amenity where guests can learn to make gnocchi, Italian dumplings, from scratch. This interactive activity can enhance the guest experience and provide a unique selling point.