The integration of technology like smart locks, thermostats, and security systems to enhance guest experience and streamline operations.
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Glossary Term: Guest Experience
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Amenities that go above and beyond the basic necessities, such as hot tubs, game rooms, or unique experiences, designed to enhance the guest experience and command higher rental rates.
A system where guests are provided with vouchers or discounts for local businesses or attractions, enhancing their experience and adding value to the rental.
The interior and exterior design elements of a vacation rental property that contribute to its overall aesthetic appeal and guest experience.
The overall experience of a guest staying at a vacation rental property, encompassing all aspects of their stay from pre-arrival to post-departure.
Software solutions designed to help vacation rental property managers streamline their operations, automate tasks, and improve guest experiences.
A marketing approach that encourages guests to explore the surrounding area and support local businesses. Hosts can provide recommendations for restaurants, shops, attractions, and activities, enhancing the guest experience and promoting the local community.
A digital service or platform that assists guests with booking activities, transportation, and other experiences during their stay.
The process of visually outlining the steps a guest takes from initial awareness of a rental property to booking, their stay, and beyond, focusing on optimizing each touchpoint for a positive guest experience.
Offering cleaning services during a guest’s stay, particularly common for longer bookings, ensuring a consistently pleasant experience.
Enabling guests to access the property using their smartphones, offering convenience and flexibility for both guests and hosts.
A curated guide provided to guests with information about the local area, including recommendations for restaurants, attractions, transportation, and more.