Additional services offered to enhance the guest experience, such as arranging transportation, booking local tours, or providing personalized recommendations.
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Glossary Term: Guest Experience
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Curated suggestions for local attractions, restaurants, activities, and points of interest that enhance the guest experience and encourage exploration of the surrounding area.
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
Enhancing the visual appeal of your short-term rental property by implementing design principles and interior styling techniques that cater to the preferences of your target guests.
Offering virtual tours of your short-term rental property using Zoom or similar platforms, allowing potential guests to experience the space remotely and make informed booking decisions.
Leveraging Zillow’s neighborhood data and reviews to provide guests with valuable information about the surrounding area, including local attractions, dining options, and safety ratings.
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and essential services, enhancing their experience.
Offering streaming services like Netflix as an amenity for guests to enjoy entertainment during their stay, enhancing the value proposition.
A property listing that uses storytelling elements to engage potential guests and create an emotional connection, showcasing the experience rather than just features.
Using bed linens in colors like white, cream, or beige to create a calming and universally appealing atmosphere in a short-term rental.
Highlights the value of having in-depth knowledge of the local area, including attractions, restaurants, and hidden gems, to enhance the guest experience.
The ongoing upkeep and repair of a short-term rental property, ensuring it remains functional and appealing to guests. This includes tasks like plumbing repairs, appliance maintenance, and landscaping.